Q. What is Authorize.net AIM?
A. If you see "Authorize.net AIM" during the checkout process or on your receipt, that means that you used your credit card during checkout. Authorize.net AIM is our secure credit card processor.

Q. Can you explain what "Extra Non Slip" is?
A. Extra non slip is a small velvet strip that keeps clips in better in fine baby hair.

Q. Which clip style do you recommend?
A. Alligator clips are a pinch clip that is used for all of our clippies and is great for baby and toddler bows when the hair is not as thick. Alligator clips are also the clip of choice when you want to attach a bow to one of our interchangeable bow bands. French barrettes are good for older girls with thicker hair.

Q. When will my order be shipped?
A. All of our items are hand made to order, so there is a processing time before your order will be shipped. Please check our payments and shipping page for the most up to date processing times.

Q. Do you accept international orders?
A. Yes! International orders are more than welcome!

Q. What do you charge for shipping?
A. All shipping charges are calculated in the shopping cart using the most up to date USPS shipping rates. You may choose USPS First Class or USPS Priority.

Q. Do you accept returns or exchanges?
A. As a general rule, since all items are hand made to order, we do not accept returns or exchanges. However, if there is something wrong with your order, please contact us and we will work out a solution.

Q. How can I tell if my order has been shipped yet?
A. If you are a registered customer, you can log into your account and check the status your order at any time. We're very good at changing the status of your order as soon as we ship it out so you can be sure that what you see in the order tracking is the most up to date information available. If you checked out without registering, you will need to contact us to check the status of your order.

Q. How will my bows/clips be packaged?
A. Your bows/clips will come securely attached to one of our custom bow/clip cards. They will be wrapped in our cute patterned tissue paper and shipped in a sturdy white box. Perfect for gift giving!

Q. I need my order quick, do you offer rush orders?
A. Yes! We will be happy to do all that we can to accommodate your rush order request. All rush orders will require a $10 rush ordering fee. Please email us prior to ordering so we can make sure we're able to meet your deadline.

Q. Are any of your products available for wholesale?
A. At this time we are not offering our products for wholesale. We take pride in our items having that special personal touch, so for that reason we do not choose to create items in bulk. By purchasing from 2 Lil Angels Boutique you agree that you will not resell our items.

Q. How are your bows made?
A. Each bow is hand made with top quality ribbon. The ends are heat sealed to prevent fraying. Each fold of the bow is hand sewn - we do not use wire in our bows. Any embellishments added to bows or clips are secured with the best adhesive available. Although our bows and clips are made with superior quality, it is still important to never leave a baby unsupervised while wearing a bow or clip because some items do contain small parts that could pose a choking hazard.

Q. How is my information collected and used?
A. Please see our store policies for more information.